Remote Customer Support Representative – Laboratory Express
Pay: $35/hour
Location: Remote

About the Role:
Laboratory Express is seeking a friendly and proactive Remote Customer Support Representative to assist customers via email, chat, and other communication channels. This role is perfect for individuals who enjoy problem-solving and delivering excellent customer experiences from anywhere.
Key Responsibilities:

• Respond to customer inquiries promptly via email, chat, or support tickets.
• Resolve customer issues and escalate complex problems as needed.
• Maintain accurate records of customer interactions in databases.
• Assist with order processing and account updates.
• Collaborate with team members using remote tools (Slack, Zoom, Google Workspace).

• Prior experience in customer support or a related role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Comfortable working with remote collaboration tools.
• Reliable internet connection and a quiet workspace.

• $35/hour
• Fully remote – work from anywhere.
• Flexible schedule.
• Supportive team environment with growth opportunities